The address
Email hello@northyplayroom.com for anything about the site. A reply can take a few days — we're small — but everything gets read.
What helps us help you
- Bug reports: which game, what you did, what you expected, what happened instead, and your browser if you know it. "The reels froze after I switched bets mid-spin on my phone" is a gift.
- Odds questions: the paytables and long-run returns on each game page are the real numbers driving the code. If something you observe seems off, include roughly how many rounds you played — small samples swing hard, and we're happy to explain why.
- Accessibility: if any game or page fights your keyboard, screen reader or eyes, tell us. This gets fixed first.
- Privacy or policy questions: the privacy policy and terms are short and honest, but ask away.
What we can't help with
We don't operate real-money gambling and can't assist with casino accounts, bets or winnings anywhere else. If gambling is causing you harm, please go straight to the services on our responsible play page — they're free, confidential and actually equipped to help.